Frequently Asked Questions
Everything you need to know about your Archive 404 order.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that limited edition archive drops may be subject to final sale terms.
Are the items authentic?
Yes, every piece curated by Archive 404 undergoes a rigorous multi-point inspection process by our in-house specialists to guarantee 100% authenticity before it reaches your door.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Do you restock sold-out items?
Because we focus on rare and archival fashion, most of our items are unique or limited in quantity. Once an item is sold out, it is unlikely to be restocked unless we source another authentic piece.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.